If you are at the chalet now and require assistance, dial 530-494-6577 and press the star * key to be connected to Julia, our Chalet Concierge.
For any issues related to an upcoming stay, please send an email to host@alpinechalet.co or call 530-494-6577, then press 2 to be connected to someone who can help with your booking.
Please send an email to finance@alpinechalet.co or dial 530-494-6577, then press 3 to be connected to Charles.
Please send an email to admin@alpinechalet.co with a description of the issue you’re having or dial 530-494-6577, then press 5 to be connected with Malcolm.

For general assistance and all other requests:

We are generally available Monday through Friday from 9 am until 5 pm.

For the quickest response, call or text us.
We usually reply to emails within a day or two.
We collect our USPS mail weekly.

Please get in touch.

584 Castro Street, #888
San Francisco, CA 94114 USA